Privacy Policy

1. Data Controller

Herbysteam is operated by Eva Gettvertova, natural person, trading under the name Herbysteam, Kleine Zavelweg 6, 3061 Bertem, Belgium. VAT BE0707782373. Contact: eva@herbysteam.com, +32 474 04 22 60.

2. Personal Data Collected

We may process identification data, contact details, order and payment-related information, consultation intake data (including wellbeing-related information), and communication data.

3. Purpose of Processing

Data is processed to fulfill orders, provide consultations, ensure follow-up communication, and comply with legal obligations.

4. Legal Basis

Processing is based on contract performance, legal obligations, legitimate interest, and explicit consent for sensitive wellbeing-related data.

5. Data Sharing

Data may be shared with service providers such as Squarespace, Stripe, PayPal, and logistics partners, strictly for service delivery purposes.

6. Retention Period

Data is retained only as long as necessary or legally required.

7. Your Rights

You have the right to access, correct, delete, restrict or object to processing, and to lodge a complaint with the Belgian Data Protection Authority.

8. Security

Appropriate technical and organizational measures are taken to protect personal data.